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Using the Live Console you can monitor all live jobs. When they become late for
collection or delivery they are highlighted (this enables you to be pro-active
in the way you deal with your customers, let them know there's a problem before
they get on the phone giving you verbal abuse!). From this screen you can record GOB
(Goods on Board) &
POD (Proof of Delivery) information and have it automatically
e-mailed to your customer.
This screen is live and interactive, so should anyone record changes be made to
a job/trip then they will be visible to all users, which means that all users of
the system see the same information.
Features of the live console include:
- See jobs categorised by trips.
- Individual lists for late collections and late deliveries.
- Multi-User so everyone can see the same information.
- Record POD's (Proof of Deliveries) information for all
delivery addresses.
- Record GOB (Goods On Board) times and Delivery times
for all jobs.
- E-Mail to your customer GOB and POD information either
automatically or manually.
- Automatically calculate ETA's (Expected Time of Arrival).
- Filter the details by active, non-active or delayed
jobs.
- Record comments against each job for everyone to see.
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Live Console
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