Journease - The Professionals Choice for Courier Software (News)

Feburary 2008

Next Training School

Next training school is scheduled for March 4th 2008. Please call us on 0117 9586 180 to book a place - hurry places are filling up fast. Don't worry if you miss out - simply book yourself onto the next one.

We have also decided not to charge for our training days - they're now FREE!

January 2008

Training Day - A Great Success

Journease Software Limited ran its first training course in November 2007. This event was well received and delegates travelled to the Bristol site from all over the country.

The comprehensive programme covered all aspects of the product as well as useful discussions that benefited all. One new area of interest was the use of mobile phones to allocate jobs on the go!!!

‘It was a great training day. The course for me highlighted areas of Journease that we were not using to full potential and we have now implemented them. For someone new to the Journease system the course would give them the confidence to go live. The training book is concise and very helpful’

...Peter Baillie (Operations Manager Speedy Couriers, Peterbourough)

Journease Software is an IT package designed specifically for the courier industry. It enhances the efficiency of day to day functions and processes within a courier business, from driver/vehicle set up and job entry to job invoicing and business reporting. Journease has now been upgraded to its fifth version with many additional benefits including:

Basic Fleet Management recording Vehicle Checks, Defects and Rectifications.
The ability to send and receive GOB/POD information from a mobile device.
Job and Trip optimisation facility.
Enhanced Pricing and Costing models.
Highly configurable and informative Live Console.
Improved screen layouts and usability.

One of the benefits of Journease is that it is constantly evolving through suggestions we get from our customers. This makes it a very competitive and up-to-date product.

‘I would just like to say what an enjoyable & informative day I had when I attended the Training Day. The informal nature made it easy to relax & take in the main points that I was hoping to learn about Journease...

For A to B Couriers it is a vital tool in our work &, having tried numerous systems throughout our time in the industry, I can say, without doubt, that Journease is by far the best we have used. The after sales support is also second to none & its not often you can say that nowadays! Certainly a must for anybody in the Courier industry.’

…Tony Peace (A to B Couriers, Sheffield)

September 2007

Training Schools

After positive feed back from our customers, the first training school is planned for 20th November 2007. The training school is designed to be a cost effective way for you or your staff to learn how to best utilise Journease and get the most out of it. The training sessions will be held at our offices in Bristol giving you the opportunity not to be interrupted for a day. You will get to take away a handy set of reference notes giving you top tips on how best to use Journease. The course runs from 10am to 4pm with buffet lunch break provided. The cost for the course is £200 per delegate, however if you have a current support contract, the cost reduces to £100 per delegate.

There are only 10 places available for each course so book early to ensure your place. Further training days are planned and dates will be announced in the future.

June 2007

Maximum efficiency with Journease software

It's always good to hear success stories and how Journease has maximised efficiency for our customers. Here is one such example from Today Team...

Today Team are ensuring the best service for their customers by using the most advanced and efficient courier software available.

Thanks to Journease, users of Today Team’s same-day courier service can enjoy peace of mind, as proof of delivery is emailed over immediately. Emails are also sent as soon as an item has been collected.

The Journease software also allows Today Team to record information efficiently. When a new customer is provided with a quote over the phone, the details are logged so that they can be called up again quickly when the job becomes live. Existing customers also benefit. Details of every delivery, such as collection points, destinations and the route between them, can be accessed again should a job be repeated.

Today Team co-director Jon Woodall says: ‘We’re a forward-thinking company and are always looking at new ways to improve customer service. The Journease software speeds up the whole delivery process and ensures good communication is maintained.

‘We’re now working towards putting the process online, so that our customers can book and check the status of a delivery from their own computer.’

Tim Bryant, MD of Journease Software Ltd, explains that the software was developed in close liaison with couriers to make sure it incorporated all their needs. Although it boasts many features and is very flexible, it is also very easy to use. One-man couriers find it as suitable for their requirements as large courier companies like Today Team.

As well as the automatic emailing of proofs of delivery, Journease plots the route for the driver and works out the price. At the press of a button, it will then send out all the invoices.

‘We’re pleased Journease has helped Today Team grow their business,’ says Tim Bryant. ‘The software allows them to concentrate on the core activity of their business – making deliveries – rather than having to spend time worrying about administration tasks like pricing and recording jobs.’

http://www.todayteam.co.uk

May 2007

Record GOB and POD details from your mobile phone

The ability for your drivers to receive collection and delivery details and then record Goods On Board (GOB) and Proof of Delivery (POD) information from their standard internet enabled mobile phone is an absolute God send for most of our customers. Although there is a small charge for using this mobile solution, we are giving away 1000 mobile units with every copy of Journease sold. Basically you can send 1000 addresses to your drivers, for most small couriers you will find this will last you at least 6 months (maybe even more!)

This offer is only valid until June 30th 2007. So hurry and don't miss out!

March 2007

Winner!

John Stubbin from J G S Couriers is now the happy owener of Journease Professional after winning the competition. We wish him every success and hope that Journease brings added value to his business ensuring it goes from strength to strength.

January 2007

Journease version 5.0 is now available

As you may have noticed, we have rcently changed the spelling of Journease from Journeeze. Many people were pronouncing it wrongly (Journeasy), so we decided to change it.

Anyway after much anticipation version 5 is finally ready and we would like to thank everyone who had an input into the new features and have helped test Journease version 5.

Some of the new features include:

Data export facilities.
Report e-mailing facility (requires Microsoft Outlook 2000, or higher, but not Outlook Express).
New screen layouts.
Specific vehicle database. This will allow you to keep records of each individual vehicle records along with vehicle check sheets and defects / rectifications. (Professional only)
Have up to three matrices to calculate Job prices / costs. (Professional only)
New trip functionality. (Professional only)
The ability to utilise web based services from mobile devices. e.g. POD recording from mobile phones. Note, this is still in the Beta test phase and won't be available for a couple of months. Also the will be an additional fee to utilise this facility on an ongoing basis. (Professional only)
Control user access to screen level.
New Reports including CMR.

The upgrade is too big to download so if you are in support and require the upgrade please let us know be either phoning us on 0117 9586 180 or email us: support@journease.co.uk.