Powerful Feature

Web Booking Portal

Let your customers book and track deliveries online, 24/7. Our courier booking system includes a branded customer portal that reduces your admin workload and improves customer satisfaction.

Courier booking system and customer portal software
Why It Matters

Key Benefits

Discover how this feature transforms your courier operations and delivers real results

24/7 Self-Service Booking

Customers book deliveries anytime without calling your office. Reduces admin workload and increases convenience for everyone.

  • Book jobs outside office hours
  • No phone queues or hold times
  • Instant booking confirmation emails

Branded Experience

Portal matches your brand with your logo, colours, and custom email. Deliver a professional customer experience.

  • Your logo and brand colours
  • Custom email support (e.g., bookings@yourcompany.com)
  • Professional email templates

Live Job Tracking

Customers track their deliveries in real-time through their portal account. Dramatically reduces "where's my parcel?" calls.

  • Real-time delivery status updates
  • Live driver location on map
  • Automatic notification emails

Instant Quotes

Automatic pricing based on your customer rate cards. Customers see accurate costs before booking with no surprises.

  • Quote before they book
  • Customer-specific pricing applied
  • Transparent surcharge display

Job History & Invoices

Customers access their complete job history, download PODs, and view invoices all from one convenient portal.

  • Searchable job history
  • Download POD images and signatures
  • View and download invoices

Address Book

Customers save frequently used addresses for faster booking. Reduce errors and speed up repeat orders.

  • Save unlimited addresses
  • Quick address selection
  • Reduce booking errors
50%
Less admin time
99.9%
System uptime
24/7
Customer visibility

How It Works

Simple steps to get started

1

Quick Setup

Get started in minutes with our guided configuration

2

Start Using

Intuitive interface means minimal training required

3

See Results

Experience immediate improvements in your workflow

Related Features

Explore more capabilities that work great together

Ready to see this feature in action?

Book a personalised demo and we'll show you exactly how it works for your business.